Frequently
Asked Questions
Find clear answers and step-by-step guidance in one place. Browse our FAQs and knowledge base articles for quick help with accounts, MT5, funding, and common platform questions.
Clients can trade a variety of instruments including Forex currency pairs, commodities, indices, and other CFD products depending on account type and jurisdiction.
A spread is the difference between the bid (sell) price and ask (buy) price of an instrument. It represents part of the trading cost.
Leverage allows traders to open larger positions with a smaller amount of capital. While leverage can increase potential returns, it also increases risk.
Margin is the capital required to open and maintain leveraged positions. It acts as collateral for your trades.
A margin call occurs when account equity falls below the required margin level. Traders may need to deposit additional funds or close positions.
A stop-out level is the point at which the platform automatically closes open positions to prevent the account from falling into a negative balance.
A stop-loss automatically closes a position when the market reaches a specific price level to limit potential losses.
A take-profit order closes a position once the market reaches a target price to secure profits.
Slippage occurs when an order is executed at a different price than requested due to market volatility or liquidity conditions.
A market order is executed immediately at the current price, while a pending order is executed once the market reaches a predefined level.
Yes, but positions held overnight may incur swap or rollover charges depending on the instrument.
Swap is an overnight financing adjustment applied to positions held after the trading day closes.
Spreads may widen during periods of low liquidity, high volatility, or major economic announcements.
The Forex market operates 24 hours a day from Monday to Friday, across major global trading sessions.
Market volatility may increase significantly during major economic announcements, which can lead to rapid price movements.
In fast market conditions or during liquidity shortages, orders may be rejected or executed at a different price.
Hedging involves opening positions in opposite directions to reduce exposure to market risk.
Scalping policies depend on the broker’s trading conditions and account type.
Negative balance protection ensures that clients cannot lose more than their deposited funds.
Positions may close automatically due to stop-loss execution, margin calls, stop-out levels, or insufficient margin.
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